The message is clear – serious misconduct such as bullying, harassment and violence is a matter of regulatory concern. The FCA is changing its rules to better capture non-financial misconduct in non-banks and consulting on whether extra handbook guidance is required.
The FCA is robust with its goal of promoting healthy and inclusive workplace cultures and deepening the trust in financial services. The direction of travel is clear for the industry – non-financial misconduct will not be tolerated and is bad for business.
Read more here in my co-authored insight on what this means for business and why this has significant implications for leaders. Employers which proactively transform their workplace culture into an inclusive and safe environment will benefit greatly. This is easy to say but it is very challenging to achieve in practice
It takes a deep understanding of cultural problems, how to form and shape leadership norms, and the courage (and tenacity) to tackle underlying root issues which are driving the surfaced poor behaviours.
This insight first appeared on the DWF website.